Privacy Policy

Last Updated: [10.01.2025]

This Privacy Policy explains how [Tksoftstore] collects, uses, stores, and protects your personal information when you visit and use our website [www.tksoftstore.com]. It is important to read this policy carefully to understand how we manage your data.

1. Information We Collect

When you use our website, we may collect the following types of information:

a. Personal Information You Provide

• Contact Information: Name, surname, delivery address, email address, phone number.
• Payment Details: Information related to order payments, including bank card details, bank account information, or other data necessary for payment processing.
• Your User Account: Password and other security-related data associated with your account if you create one on our site.

b. Automatically Collected Information

• Usage Data: IP address, browser type, device type, geographical location, browsing history on the site, and other information related to your behavior on our website.
• Cookies and Similar Technologies: We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. Additional details about our cookie policy are available in the dedicated section of our website.

2. How We Use Your Information

We collect and use your information for the following purposes:

• Order Processing: To process your product orders and deliver them to the specified address.
• Customer Support: To respond to your inquiries and requests and improve our services.
• Payments and Billing: To conduct financial transactions and bill you accurately for purchased products.
• Promotion and Marketing: With your consent, to send you offers, discounts, and other information about our products and services.
• Improving Your Experience on the Site: To analyze how you use the website to optimize and personalize content, navigation, and recommendations.
• Compliance with Legal Obligations: To meet legal and regulatory requirements, including consumer protection and transaction security.

3. How We Share Your Information

We will not sell, rent, or distribute your personal information to third parties, except as described below:

• Service Providers: Trusted partners who help us deliver services such as payment processing, product delivery, or technical support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Compliance: If necessary to comply with legal obligations or to protect our rights, property, or the safety of others, we may disclose your information.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. How We Protect Your Information

The security of your data is important to us. We use physical, electronic, and administrative security measures to protect your personal information, including data encryption and SSL (Secure Socket Layer) technology for online transactions.

5. Your Rights

You have the right to:

• Access Your Information: Request a copy of your personal data that we hold.
• Correct Your Information: Ask us to correct any inaccurate or incomplete personal data.
• Delete Your Information: Request the deletion of your personal data, except where we are legally required to retain it.
• Restrict Processing: Request that the processing of certain data be restricted under certain conditions.
• Withdraw Consent: If the processing of your data is based on your consent, you may withdraw it at any time without affecting the legality of the processing conducted prior to withdrawal.

To exercise these rights, please contact us using the contact information provided below.

6. Cookie Policy

Our website uses cookies to improve user experience. Please refer to our Cookie Policy for more details on the types of cookies used and how you can manage your cookie settings.

7. International Data Transfers

If we process your personal data as part of international operations or use service providers from international businesses, we will take all necessary measures to ensure that your information is protected and that legal data protection regulations are adhered to.

8. Changes to the Privacy Policy

We reserve the right to update this privacy policy periodically. Any changes will be published on this page with a corresponding update date. We encourage you to check this page regularly to stay informed about any changes.

9. Contact

If you have any questions or concerns regarding this Privacy Policy or how we process your personal data, please contact us:

[Tksoftstore]

• Email: [contact@tksoftstore.com]
• Phone: [0770652916]
• Address: [Romania, Giurgiu, Săbăreni, Salcâmilor, 16]